Shipping

1. Offers Free Shipping via DHL worldwide.
2. Estimated the delivery time is within 2-3business days.
3. Delivery is offered within 12-24 hours after you placed the order.
4. Tracking number will be informed through e-mail. Please do not forget to check your email including junk mail to know the delivery status.
5. Please make sure that adult is available for signing the package.

 

We pride ourselves with our straightforward return policy. If you have changed your mind after the purchase, that is ok - you can return the closure for a 100% refund within 30 days of purchase and the refund will be processed as soon as we receive it back. Please use a traceable postal service to avoid your item from getting lost in the post. Include a cancellation form (a link to download it can be found in your email receipt) so that we can allocate the refund correctly.

Please note that for hygiene reasons, we cannot accept returns for products that have been previously used. All returned items must be in their original, unused condition and packaging, no lace is to be cut or altered.
Due to the high cost of custom-made items, please be sure that the custom-made items can’t be returned if there haven’t any problems of the sizes, colors, or styles.

We are very confident that our products will meet and surpass your expectations. Your suggestions will be highly appreciated.